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Alvinʼs Club Service Agreement

1. Introduction

Welcome to Alvinʼs Club! By using our services, you agree to the terms and conditions outlined in this agreement. This Service Agreement governs your use of the Alvinʼs Club platform, including purchasing, shipping, and other services.

2. Scope of Services

Alvinʼs Club offers purchasing, warehousing, and international shipping services for products sourced from Chinese sellers. By using our platform, you authorize us to act as your purchasing agent. Alvinʼs Club does not manufacture, produce, or own the products sold.

3. User Responsibilities

  • Eligibility: You must be at least 18 years old to use our services.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials.
  • Compliance: You agree to comply with all applicable laws and regulations, including import/export rules and customs requirements.

4. Pricing and Payments

  • Fees: You agree to pay all applicable product costs, shipping fees, and other charges associated with your order.
  • Currency: Transactions are processed in your selected currency.
  • Payment Methods: We accept credit/debit cards, PayPal, and other methods. Payment is required upfront.

5. Returns and Refunds

Returns and refunds are subject to our Returns & Refunds Policy. Please review the policy for details on eligible products, timeframes, and applicable fees.

6. Limitations of Liability

  • Alvinʼs Club is not liable for delays, losses, or damages caused by third parties (e.g., customs, shipping carriers).
  • Alvinʼs Club is not responsible for the quality, authenticity, or safety of the products purchased through our platform.

7. Privacy

Your use of Alvinʼs Club is subject to our Privacy Statement, which details how we collect, use, and protect your personal information.

8. Dispute Resolution

Any disputes arising from this agreement will be resolved through negotiation, mediation, or arbitration, as applicable under governing law. Users may also have rights under local consumer protection laws.

9. Amendments

We reserve the right to update this agreement. Changes will be communicated through the platform, and continued use of our services constitutes acceptance of the updated terms.

10. Contact Information

For questions about this agreement, contact us at support@alvinclub.com.